How to get on the high-speed rail with a wheelchair or electric wheelchair?
Can a wheelchair get on the high-speed rail? Yes, both manual and electric wheelchairs can ride the high-speed rail!
During the holidays, many people will choose to take advantage of the festive season to travel. In addition to flying , high-speed rail has also become one of the most popular means of transportation in recent years. Therefore, we have received many inquiries from customers: Can wheelchairs use high-speed rail? Yes, both electric and hand-pushed wheelchairs can ride the high-speed rail!
To make traveling easier for wheelchair users, here are the relevant steps to explain step by step how to take a wheelchair or electric wheelchair on the high-speed rail.
Steps to board the high-speed rail in a wheelchair
* Each high-speed train has two wheelchair user spaces in Car No. 7
Detailed explanation of steps
1) Ticket purchase: Users need to reserve wheelchair-specific seats when purchasing tickets.
2) Reservation : If you need to borrow a wheelchair for use within the station; or if you need assistance from staff to board the train, please inform MTR (T.: +852 21200888) one day before the departure date to make a reservation.
3) Check-in: There is a barrier-free ticket counter in the lobby on the B1 floor. Wheelchair users can enjoy priority access and quickly complete ticket check-in and baggage check-in.
4) Boarding: board the train by yourself or with the assistance of station staff
Information details: https://www.highspeed.mtr.com.hk/en/guide/accessibility.html
If you have any questions, please call +852 35680755 or visit the showroom.
Related article:Electric wheelchair on a plane
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